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Returns made easy

First-class service does not stop for us even after the package delivery.

Therefore we take back your articles, which should not meet your expectations or do not fit, of course. Within 30 days you can cancel your purchase and return the items.

Send them back:

Under the link (Ladies/children articles)

you will be directed to our DPD returns portal.

Fill in your return address and you can print out a pre-franked returns slip. Please stick the return label on the box in which you received your order. Fill out the return label/delivery note that came with your order and close the package so that nothing can get lost.

The return of the goods can only be done via our logistics service provider DPD and is free of charge for you. If you return the goods to us in any other way, you will have to bear the costs of the return shipment yourself.

Purchase refund:

After checking your return, we will refund the full purchase price within 14 days. If you pay by credit card/ Paypal, we will refund the purchase price to your account. If you pay in advance, please indicate on the return note/delivery note your bank details where the money should be transferred to.

You can find further information about your right of withdrawal here.